West Corporation (NASDAQ: WSTC Proposed)
Omaha, NE 68154 (Map) Phone: 402-963-1200
Fax: 402-963-1602
Toll Free: 800-232-0900
http://www.west.com
Overview
West Corporation is one of the largest providers of technology-driven, voice-oriented services in the US, owning about 45 call centers and automated voice and data centers. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for services such as customer support, technical assistance, and order processing. It provides automated and Web-based customer care programs through its West Interactive division and lead management, team selling, and sales management services through West Business Services. West additionally offers conference call services through its Intercall operations, and it is one of the leading debt collections agencies in the US.
Sample Overview & HistoryKey Numbers from Hoover's UK
Key financials for West Corporation (NASDAQ: WSTC Proposed)
| Company Type | Private (NASDAQ: WSTC Proposed) |
|---|---|
| Fiscal Year-End | December |
| 2010 Sales (mil.) | £1,543.7 |
| 1-Year Sales Growth | 0.5% |
| 2010 Net Income (mil.) | £39.0 |
| 1-Year Net Income Growth | (33.7%) |
| 2010 Employees | 33,400 |
| 1-Year Employee Growth | (18.5%) |
Key People from Hoover's UK
Key people and executives for West Corporation (NASDAQ: WSTC Proposed)
| Chairman and CEO | Thomas B. (Tom) Barker (Subscribers see complete biographies -- view sample)
|
|---|---|
| President and COO | Nancee R. Berger |
| EVP, CFO, and Treasurer | Paul M. Mendlik |
Top Competitors from Hoover's UK
Top competitors of West Corporation (NASDAQ: WSTC Proposed)
There are 22 competitors for West Corporation; see more.Industry Information from Hoover's UK
First Research Industry Profiles Extensive Industry Intelligence
Hoover's Industries
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Business Services
- Telephone Call Centers(primary)
Subsidiaries/Affiliates Covered By Hoover's UK
Subsidiaries/affiliates of West Corporation (NASDAQ: WSTC Proposed)
Rankings from Hoover's UK
See how West Corporation (NASDAQ: WSTC Proposed) ranks in standard industry listings such as Fortune 500, S&P 500, and Dow Jones

