West Corporation (NASDAQ: WSTC Proposed)

11808 Miracle Hills Dr.
Omaha, NE 68154 (Map)
Phone: 402-963-1200
Fax: 402-963-1602
Toll Free: 800-232-0900
http://www.west.com

Hoover's coverage by Adam Anderson

Overview

West Corporation is one of the largest providers of technology-driven, voice-oriented services in the US, owning about 45 call centers and automated voice and data centers. It offers both inbound and outbound call handling (including 911 support through its Intrado subsidiary) for services such as customer support, technical assistance, and order processing. It provides automated and Web-based customer care programs through its West Interactive division and lead management, team selling, and sales management services through West Business Services. West additionally offers conference call services through its Intercall operations, and it is one of the leading debt collections agencies in the US.

Sample Overview & History

Key Numbers from Hoover's UK

Key financials for West Corporation (NASDAQ: WSTC Proposed)

Company Type Private (NASDAQ: WSTC Proposed)
Fiscal Year-End December
2010 Sales (mil.) £1,543.7
1-Year Sales Growth 0.5%
2010 Net Income (mil.) £39.0
1-Year Net Income Growth (33.7%)
2010 Employees 33,400
1-Year Employee Growth (18.5%)
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Key People from Hoover's UK

Key people and executives for West Corporation (NASDAQ: WSTC Proposed)

Chairman and CEO Thomas B. (Tom) Barker
(Subscribers see complete biographies -- view sample)
President and COO Nancee R. Berger
EVP, CFO, and Treasurer Paul M. Mendlik
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Top Competitors from Hoover's UK

Top competitors of West Corporation (NASDAQ: WSTC Proposed)

There are 22 competitors for West Corporation; see more.
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Industry Information from Hoover's UK

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Subsidiaries/Affiliates Covered By Hoover's UK

Subsidiaries/affiliates of West Corporation (NASDAQ: WSTC Proposed)

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Rankings from Hoover's UK

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