West Corporation Company Description
West Corporation keeps those phone lines buzzing. The company is one of the leading teleservices providers in the US with more than 30 call centers and seven automated voice and data centers around the country and abroad. It offers both inbound and outbound call handling for such things as customer support and technical assistance, as well as sales and marketing and order processing. It also offers automated and Web-based customer care programs for its customers. West additionally provides conference call services and it is one of the leading debt collections agencies in the country. In late 2006, an investment group led by Thomas H. Lee Partners and Quadrangle Group LLC acquired the company for $4.1 billion.
View the Comprehensive Company Description for West Corporation
The Company Description provides a historical perspective of West Corporation's organization from inception to current status.
Produced by Hoover's in-house editorial team, the Company Description tracks ownership transitions, company progress via mergers and acquisitions, major growth milestones, and strategic initiatives, to provide a holistic view of West Corporation's evolution in the marketplace.
