Transcom WorldWide Company Description
Transcom WorldWide looks to offer a transcendent array of business process outsourcing (BPO) services to customers around the world. The company, which has more than 75 offices spread across over two dozen countries (mainly in Europe), provides a variety of services including customer relationship management and telemarketing, interactive voice response, consulting, account collections, and legal services. Transcom's global roster of clients has included AIG, BNP Paribas, IBM, Eli Lilly, and Shell. One client, Tele2, accounted for about 25% of sales in 2008. Swedish financial firm Investment AB Kinnevik owns 35% of Transcom.
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The Company Description provides a historical perspective of Transcom WorldWide's organization from inception to current status.
Produced by Hoover's in-house editorial team, the Company Description tracks ownership transitions, company progress via mergers and acquisitions, major growth milestones, and strategic initiatives, to provide a holistic view of Transcom WorldWide's evolution in the marketplace.
