Industry Overview:
Telemarketing Services
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Call Preparation Questions
How much flexibility does the company have to cut expenses during an economic slowdown?
Because much telemarketing involves selling consumer products or helping consumers who've bought a product, the volume of activity can drop sharply during an economic slowdown.
How are low-cost foreign call centers affecting the company's business?
US telemarketing companies face increasing competition from call centers in low-wage countries.
