Sykes Enterprises, Incorporated (NASDAQ (GS): SYKE)
Overview
When that software won't install, Sykes can take your call. Sykes Enterprises operates about 45 technical help and customer support centers in Africa, the Americas, Asia, and Europe that use phone, e-mail, and chat to serve those in need of help. Sykes specializes in customer service and inbound technical support and also provides large corporations with technical staffing and consulting relating to customer relationship management. In Europe, the company offers additional fulfillment services such as multilingual order and payment processing and product returns handling. Sykes predominantly serves the communications, consumer, financial services, and technology industries.
Sample Overview & HistoryKey Numbers from Hoover's UK
Key financials for Sykes Enterprises, Incorporated (NASDAQ (GS): SYKE)
| Company Type | Public (NASDAQ (GS): SYKE) |
|---|---|
| Fiscal Year-End | December |
| 2008 Sales (mil.) | £565.7 |
| 1-Year Sales Growth | 15.4% |
| 2008 Net Income (mil.) | £41.8 |
| 1-Year Net Income Growth | 51.9% |
| 2008 Employees | 32,940 |
| 1-Year Employee Growth | 11.4% |
Key People from Hoover's UK
Key people and executives for Sykes Enterprises, Incorporated (NASDAQ (GS): SYKE)
| Chairman | Paul L. Whiting (Subscribers see complete biographies -- view sample)
Connect to this executive |
|---|---|
| President, CEO, and Director | Charles E. (Chuck) Sykes Connect to this executive |
| SVP Global Operations | James C. Hobby Connect to this executive |
Top Competitors from Hoover's UK
Top competitors of Sykes Enterprises, Incorporated (NASDAQ (GS): SYKE)
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