SoundBite Communications Company Description
SoundBite Communications can help your company distribute a well tailored message. Through its inbound and outbound automated voice messaging, email, and text messaging services, Soundbite delivers personalized messages to customers of clients in the areas of collections, customer care, and marketing. Applications, which help improve the efficiency of customer contact centers, include billings, account activation, contract renewals, welcome calls, and fraud alerts. SoundBite's system also allows customers to choose to speak with a live representative, if immediate action is requested. North Bridge Venture Partners owns 46% of the company.
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The Company Description provides a historical perspective of SoundBite Communications's organization from inception to current status.
Produced by Hoover's in-house editorial team, the Company Description tracks ownership transitions, company progress via mergers and acquisitions, major growth milestones, and strategic initiatives, to provide a holistic view of SoundBite Communications's evolution in the marketplace.
