Hoover's, Inc. and Avention, Inc. (collectively,“Hoover’s”) are Dun & Bradstreet companies that put you on the fastest path to business. We deliver comprehensive insight and analysis about the companies, industries and people that drive the economy, along with powerful tools to find and connect with the right people to get business done. Hoover's offers proprietary business information through the Internet, data feeds, wireless devices and co-branded alliances with other online services. Our website features a database of information on more than 30 million corporations and organizations, and more than 35 million business professionals. Hoover's sells subscriptions to marketing, sales and business development professionals, and we also publish our information in various reference books.
Since becoming Dun & Bradstreet companies, Hoover's has expanded both the breadth of information that is available on our website and the tools that are accessible to our customers. We provide features such as corporate family tree information and customized data feeds that allow our customers to access the information in their preferred format. Hoover's also provides industry insight through our First Research Industry Profiles, which cover market trends, business challenges and industry opportunities.
Notice: Hoover's informs users and customers how we collect, use, manage and share information.
Choice: Hoover’s uses and discloses Data in accordance with a business professional’s choice to restrict the use of the Data.
Accountability for Onward Transfer: Data is disclosed to third parties only for the purposes described in the notice and as permitted under applicable law, such as for purposes for which the individual has provided implicit or explicit consent. If Data is shared with third parties, we require contracts with those third parties that include limitation on use, provisions regarding compliance with comparable standards of security and data handling procedures as Dun & Bradstreet provides. Dun & Bradstreet remains liable for meeting the Privacy Principles if third-party agents that it engages to process Data on its behalf do so in a manner inconsistent with the Privacy Principles, unless Dun & Bradstreet can prove that it is not responsible for the event giving rise to the damage.
Data Integrity and Purpose Limitation: Hoover's employs substantive measures to produce high-quality, timely and reliable data, including direct contact with businesses and quality assurance procedures during data collection and processing. Data is used in a manner that is compatible with the purposes for which it was collected and authorized.
Access & Correction: Hoover's provides businesses and business professionals with access to their business information within the Hoover's databases and with an opportunity to correct verified inaccuracies.
Data Security: Hoover's applies appropriate technical, physical and administrative data security measures to protect data against unauthorized access and disclosure.
Accountability: Hoover's seeks to adhere to its Privacy Principles through ongoing compliance, training, documentation, assessment and dispute resolution initiatives.
Hoover's delivers products and services through the Internet more effectively and efficiently than ever before. As a leading provider of business information, our products and services serve to enable and enhance commerce. Our business customer needs continue to evolve, as do public expectations about Data privacy and the technology that we employ to provide our products and services. Our approach to Data privacy enables us to adapt and respond to these changes while remaining committed to our Principles.
This online privacy notice describes the Data privacy practices that are applicable to Hoover’s and www.hoovers.com. This site may provide links to other U.S. Dun & Bradstreet websites and non-Dun & Bradstreet websites that may employ different information management practices. We encourage you to carefully read the online privacy notices of these other websites to ensure that you understand their practices and the relevant distinctions.
Products and Services
Hoover's collects information on businesses and business professionals. We also collect information offline from business partners and vendors. The business information that we collect includes the following:
Website visitors and Customers
Personal Information You Provide Through The Website: includes name, address, telephone number, social media handle, email address, employer, job title. We collect personal information from website visitors and when you purchase products and services through our website; subscribe to email newsletters and alerts; fill out a form to request additional information; participate in Hoover’s Community Forum; enter a contest; fill out a survey; access video content; and receive free incentives.
Automatic Information Collected Through Computer Tracking: your IP address, browser type, or operating system, areas of the website visited and the website from which a visitor came. We collect and analyze this information for the continued improvement of the products, website, and our business. Hoover’s analyzes IP addresses of visitors to our websites and match business information from our various databases and received from third parties against the IP addresses to learn more about what types of businesses are visiting our websites and the browsing preferences of such businesses on our websites. We use the information derived from these analytical activities, which may be combined with non-personally identifiable behavioral information received from third parties, to better model and refine our general marketing activities and may, from time to time and to the extent permitted by law, directly market our products and services to these businesses based on the information we have learned about their browsing activities while on our websites. In addition, Hoover’s analyzes IP addresses from Hoover’s products users to match business information from our various databases and received from third parties against users’ IP addresses for our internal analytical purposes which helps us to increase the accuracy of the information in our various business information databases.
Personal Information Collected In The Scope Of Marketing Activities: Your personal information may be collected when you enter contests and participate in other promotions; when we conduct webinars, demand generation campaigns, when we disseminate white papers, ebooks or similar content, when you click on landing pages, in the course of Pay-Per-Click campaigns, and similar events and methods.
Hoover's uses the identifiable business and business professional information that we collect to operate our website, to offer a variety of business information products and services for use in making risk management and marketing decisions, and to carry out transactions that you request or authorize. Hoover's will not sell, rent or share registered user business contact information to unaffiliated third parties for marketing purposes without the registered user's consent. In conjunction with Dun & Bradstreet, Hoover's maintains a separate professional contacts directory in which your company and individual business contact information may be listed. Hoover's licenses our business and professional contact information to authorized resellers and third party businesses for marketing purposes. Being listed in Hoover's company databases and professional contacts directories offers benefits to businesses and business professionals, including identification and recognition in the marketplace and the prospect of beneficial commercial opportunities and partnerships.
We may use your professional business contact information to match it with other public and private Data sources in order to create anonymous segments of information (this is non-personally identifying information, such as demographic, behavioral and technical information, extracted from the underlying Data) for use by Hoover’s and/or third parties to target advertising messages to you on third party sites and services. Such segments do not reveal or contain your personal information. You may opt-out from certain targeting advertising by following the instructions in the section below entitled “Third Party Advertisers.” Dun & Bradstreet complies with the Self-Regulatory Principles for Online Behavioral Advertising as administered by the Digital Advertising Alliance. Visit http://www.aboutads.info/choices/ to exercise your option to opt-out of targeted ads provided by certain listed companies.
Aggregated website visitor data may be used to determine usage patterns or interests of visitors to the website and users of our products, or for purposes related to technical support or security of the website, products and computer systems. Usage information, such as number of reports, types of reports and functions accessed by a particular UserID, may be tracked within the products. We do this to monitor authorized usage of the products, respond to questions from the user, for market research, and to improve the design and functionality of the products. We may also aggregate corporate or industry information accessed by all of our customers. We do this in order to appreciate the types of companies and industries for which our customers require information, which in turn improves the quality of the products. We do not correlate the accessed corporate or industry information to a specific user or to a particular organization
We may also, on occasion, provide some general usage information from the Products to our information providers for royalty-related, usage report, or similar purposes. Any information that we may provide to our information providers contains no personal details about individual users. Additionally, no information that we collect from your use of the website or products or that you provide to us is ever sold to third parties.
Hoover's shares information with third party service providers, such as credit card processors, auditors, attorneys, consultants and contractors, in order to support Hoover's Internet websites and business operations. Hoover's contractually requires that these recipients only use the information for the intended purpose of the disclosure and that they destroy or return the information when it is no longer needed. When necessary or appropriate, we may disclose information in response to a court order, subpoena, law enforcement proceeding, regulatory inquiry or when otherwise legally required. We may also disclose information as required or appropriate in order to protect our website, business operations or legal rights, or in connection with a sale or merger involving Hoover's assets or business. From time to time, Hoover's compiles online and offline transaction and registration information for internal analyses, such as market research, quality assurance, customer experience and operational benchmarking initiatives.
Also, be advised that Hoover’s sometimes receives requests (e.g., court order, subpoena, law enforcement proceeding) for personal information from public authorities to meet national security or law enforcement requirements. Adherence to these Principles is limited (a) to the extent necessary to meet national security, public interest, or law enforcement requirements or (b) by statute, government regulation or case law that creates conflicting obligations or explicit authorizations.
Hoover's respects your privacy preferences and offers the following ways through which you may control how we contact you and disclose your information. We will honor your requests accordingly. Hoover's E-mail Marketing: We provide individuals with the opportunity to opt out of receiving Hoover's promotional e-mails, newsletters and updates about new Hoover's products and services. You can manage your e-mail communication preferences in our E-mail Preference Center, http://businessinsight.dnb.com/ManageYourPreferences or you may call Hoover's Customer Support at 1-800-486-8666 and opt out of our promotional e-mails. You may change your preferences at any time. We may continue to send you transactional or service-related e-mails, such as communications regarding your account or subscription service, despite your desire to not receive promotional or marketing e-mail messages. Hoover's Telemarketing: We provide businesses with the opportunity to place themselves on our company's internal Do Not Call list should they no longer wish to receive telemarketing calls from us. We may continue to call you for transactional or service-related purposes despite your desire to not receive telemarketing calls.
Hoover's Direct Mail Marketing: We provide businesses with the opportunity to place themselves on our company's internal Do Not Mail list should they no longer wish to receive marketing or promotional mailers. We may continue to send you transactional or service-related correspondence despite your desire to not receive marketing mailers.
Third-Party Marketing: Individuals whose business contact information we have in our business and professional contacts databases may request to be excluded from business lists that Hoover's licenses or sells for marketing purposes. An individual who wishes to be removed from our marketing list sales may request to be "de-listed" either in writing or by calling Hoover's Customer Support, resulting in that individual's business contact record removal from our marketing directories, publications and mailing lists. For additional information or to request removal, please contact Hoover's Customer Support at 1- 800-486-8666 or send an e-mail to firstname.lastname@example.org While we may remove your individual business contact information from our professional contacts directories and marketing lists, please be aware that we will continue to provide your company's contact information in our company reports and other products and services.
Website Use Information: You have additional choices regarding website use information that our third party advertisers and partners may collect or receive through the employment of cookies, Web beacons, pixel tags, clear GIF's and other similar media. Please see the "Third Party Advertisers" section below for more information.
To help ensure data quality and accuracy, Hoover's provides businesses and business professionals with access to their business information within the Hoover's databases and with an opportunity to correct verified inaccuracies. Authorized business representatives and registered users may correct inaccurate information as well as update business and business contact data by calling Hoover's Customer Support at 1-800-486-8666 or by sending an e-mail to email@example.com When a business owner, principal or registered user contacts Hoover's about a potential data error, we will promptly investigate the issue, confirm the information in question, correct verified inaccuracies and respond to the original inquiry.
If you have a question regarding Hoover's products, services or information management practices, if you would like to contact us or if you would like to provide us with your valued feedback, please visit the Hoover's Customer Support center for additional information. If you are a citizen of the EU, you may contact firstname.lastname@example.org.
A Web beacon is a graphic image, such as a pixel tag or clear GIF, which is placed on a Web page or in an e-mail message to monitor user activity, such as whether the Web page or e-mail message is accessed or clicked. They are often invisible because they are very small in size. They are also used on many Web pages for alignment purposes. We sometimes use Web beacons to provide an independent accounting of how many people visit our website or to gather statistics about browser usage on our website. Some of our Web pages and HTML-formatted e-mail newsletters use Web beacons in conjunction with cookies. It is difficult for you to limit the use of Web beacons because there is no easy way to distinguish their use from alignment and other purposes. Web beacons may also be loaded from a different Web server than the rest of the page. We use third party advertising companies to serve ads when you visit our website. In the course of serving advertisements, our third party advertisers and partners may place or recognize a unique cookie on your browser. These companies may use information about your visits to Dun & Bradstreet and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. These third party partners monitor how guests use our website and determine which of our online features they prefer. We may report information to our partners about our customers and the products and services they order, as well as aggregated, non- identifiable information about our guests' use of our website. For more information, please see the "Third Party Advertisers" section below.
To provide location-based services on the mobile-optimized versions of Hoover’s products (examples: Mobile IQ and Mobile IQ Plus), we may collect and use precise location data, including the real-time geographic location of your mobile device or computer. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your device’s approximate location.
The Hoover’s location-based services, such as the mapping features, require collection of your location for the feature to work. You may withdraw consent to Hoover’s and its collection, use, transmission, processing and maintenance of location data at any time by not using the products that use location-based features or by turning off Location Services settings (as applicable) on your device and computer.
We use third party advertising companies to serve our Internet ad banners on our website and other websites on which we advertise. If you view a Web page where our ads appear, the advertising company may place a cookie on your computer or use a Web beacon to access a cookie that they previously placed on your computer. These companies do not collect information that can personally identify you, but they may use information about your visits to our website and other websites to measure the effectiveness of ads. We do not disclose any personally identifiable information to these companies. We share aggregate website usage information with third party advertisers and partners for the purpose of effectively targeting our online advertisements. Unless you are previously notified, these advertising companies do not link any online behavior or cookies with other information that can be used to personally identify you, such as your name, address, telephone number or e-mail address, when working with Hoover's.
These third party advertising networks also track visitors' online usage and behavior patterns. These companies may use information about your visits to Hoover's and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. The result of these efforts is the creation of an online profile that attempts to predict individual user interests, preferences and purchasing habits. The third party advertising networks then accordingly customize the advertising content served to users when visiting other websites.
Our third-party advertisers may also use Adobe Analyticsto place third-party cookies on your browser in order to collect anonymous and aggregated session data, such as the ads that are viewed. You may opt out of Adobe Analytics cookie tracking by visiting the Adobe Analytics website http://www.adobe.com/privacy/opt-out.html
Hoover's maintains commercially reasonable security measures to protect personal information against unauthorized access and disclosure and that are consistent with our business operations and generally accepted industry standards. These measures include the implementation of commercially reasonable technical, physical and administrative data security safeguards. Hoover's requires employees to complete appropriate training on data management and security practices. Hoover's also manages a service provider due diligence and oversight program to ensure that our vendors likewise employ adequate data collection, processing, transfer, management and security measures in carrying out their services on our behalf. There is no such thing as "guaranteed security," whether conducting business online or offline. Having established this fact, Hoover's employs commercially reasonable and appropriate data security safeguards that are consistent with our business operations and generally accepted industry standards.
Data security is our priority and we commit ourselves to safeguarding our customers' data. We do this by:
The Hoover website is a business information site providing contact information on working professionals. It is not targeted, intended or expected to be of use to children. User provided contributions of content or contact information regarding or about children are expressly prohibited.
If we make material changes to our Data privacy practices, we will post these changes on our website in order to keep you informed of how we collect, use, manage, disclose and protect our information assets. Such changes will be posted in this section of our online privacy notice and the policy effective date will be updated accordingly.
In the event that Hoover’s is purchased or sells parts or all of the business, the information collected will be considered an asset that can be transferred.
Dun & Bradstreet and Hoover’s is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Dun & Bradstreet also complies with EU to US cross border transfer requirements by entering into standard contractual clauses or using other mechanisms available under the EU Data protection laws.
Dun & Bradstreet complies with the applicable laws regarding transfers from the EEA to the US.
Dun & Bradstreet also complies with applicable US-Swiss transfer mechanisms.
This dispute resolution program covers both offline Data collection (e.g. personal information collected through our call centers or via postal mail) and online Data collection (e.g. personal information collected via the Internet). If you are a citizen of the EU and you have any complaints regarding our compliance with relevant aspects of the Data transfer laws and regulations surrounding Data transfers from the EU/EEA you should contact us at:
If you are not a citizen of the EU and you have a question or concern regarding Hoover’s data privacy practices, please contact the Chief Privacy Officer at email@example.com or Hoover's Customer Support at 1-800-486-8666 or by sending an e-mail to firstname.lastname@example.org.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under the Privacy Shield, arbitration is an option available to an individual as a final recourse for claims that a Privacy Shield organization has violated its obligations under the Privacy Shield Principles and the claim is not fully resolved by other Privacy Shield recourse mechanisms. The arbitration will be implemented in accordance with the rules established under the Privacy Shield.
By using our website, you hereby consent to our collection, use, management, retention and disclosure of your information as described in this notice.
California Civil Code Section 1798.83 permits customers of Hoover’s who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email at email@example.com.
For questions or complaints regarding Hoover's Data Privacy practices, please visit the Hoover's Customer Support center, e-mail us at firstname.lastname@example.org or call 1-800-486-8666. We will do our best to resolve any complaints or issues as quickly as possible.
For more information regarding this online privacy notice, please contact:
Dun & Bradstreet
103 JFK Parkway
Short Hills, NJ 07078
For further information about Dun & Bradstreet’s handling of EU Data, please contact the Dun & Bradstreet EU Data Protection Officer at EUDPO@dnb.com.
Effective Date of this Policy: March 6, 2017
©Hoover's, Inc., 2017. All rights reserved.