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Business Services Sector Industry Report

Overview

The US business services sector consists of about 340,000 companies with combined annual sales of about $580 billion. Major companies include staffing services providers Manpower and Kelly Services; facilities service companies ABM Industries and Rollins Inc; and solid waste handlers Waste Management and Republic Services. Other major companies in the sector include office administrative service firms such as Automatic Data Processing and Iron Mountain; ADT Security Services, and the travel division of American Express. The business services sector is highly fragmented: the 50 largest companies account for less than 25 percent of sector revenue.

SIC: 0782, 7359, 1799, 4212, 4581, 4724, 4725, 7363, 7381, 7389, 7699, 8741, 8744, 9223, 1731, 7338, 7334, 7323, 7322, 7217, 4959, 4953, 4729

NAICS: 561599, 561611, 561612, 561613, 561621, 561622, 561710, 561720, 561730, 561740, 561790, 561910, 561920, 561990, 562111, 562112, 562119, 323114, 323115, 561110, 561210, 561311, 561312, 561320, 561330, 561410, 561421, 561422, 561431, 561439, 561440, 561450, 561491, 561492, 561499, 561510, 561520, 561591, 562211, 562212, 562213, 562219, 562910, 562920, 562991, 562998, 922140

Sample Questions & Answers

What is the company's key driver of demand?

Most providers of business services are dependent on corporate spending. Some business services suppliers can experience dramatic drops in demand during economic recessions when many businesses are struggling. Because businesses can cut back on...

How does the company differentiate itself from the competition?

For many types of business services the amount of capital investment required for startup is relatively low, resulting in intense competition among small companies. With a small investment, an individual can offer landscaping, pest control, travel,...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Business Services Sector Industry Report

Bookstores Industry Report

Overview

The US bookstores industry includes about 10,000 stores with combined annual revenue of about $16 billion. Major companies include Barnes & Noble and Books-A-Million. The industry is highly concentrated: the 50 largest companies account for about 85 percent of sales.

SIC: 5942

NAICS: 451211

Sample Questions & Answers

How has the increased competition from online-only booksellers affected growth?

Book sales for Internet and mail order retailers are estimated at about $7 billion, cutting into sales for bookstores. Since Amazon.com's introduction, traditional bookstore sales have gone from growing faster than total retail sales to growing more...

How does the company plan to grow revenue when pricing has remained flat?

Consumer prices for trade books (fiction, nonfiction, adult, children’s) remained flat between 2000 and 2010. Publishers indirectly set maximum retail prices, so retailers must rely on increased volume or decreased discounts to sustain profitability.

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Bookstores Industry Report

Commercial Printing Industry Report

Overview

The US commercial printing industry includes about 30,000 companies with combined annual revenue of about $80 billion. Major companies include Consolidated Graphics, Quad/Graphics, and RR Donnelley. The industry is fragmented: the largest 50 companies account for about 30 percent of revenue.

SIC: 2396, 2732, 2752, 2754, 2759, 2761, 7334, 2782, 2789, 2791

NAICS: 323119, 323121, 323122, 323118, 323117, 323116, 323110, 323111, 323112, 323113, 323114, 323115

Sample Questions & Answers

How does the company respond to fluctuating demand?

The volume of commercial printing is closely tied to the health of the US economy, particularly advertising and consumer spending. Advertising-related jobs are the mainstay of commercial printing, but financial printing has grown in importance. Both...

How does the company mitigate increases in ink and paper costs?

Printers feel the impact of fluctuations of paper and ink prices, as paper accounts for a significant portion of raw material costs for the industry. Paper price increases don't directly affect profits for many printers because they pass paper costs...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Commercial Printing Industry Report

Directory & Mailing List Publishers Industry Report

Overview

The US directory and mailing list publishing industry includes about 1,300 companies with combined annual revenue of about $16 billion. Major companies include Dex One (formerly RH Donnelley), SuperMedia, infoGROUP, and Yellow Book USA. The industry is highly concentrated: the 50 largest companies account for about 90 percent of industry revenue.

SIC: 2741

NAICS: 511140

Sample Questions & Answers

What trend is the company seeing in Yellow Pages ad spending?

Yellow Pages advertising is a function of local business ad expenditures. Mailing list sales depend on direct marketing spending by companies, which can vary with changes in corporate profits. Ad and marketing campaigns are often viewed as...

How is the company addressing Internet competition?

Directory publishers and mailing list providers are facing increasing competition from online search companies and user-generated content sites. Search engines such as Google and Yahoo! are quickly becoming primary sources for contact and business...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Directory & Mailing List Publishers Industry Report

Book Publishers Industry Report

Overview

The US book publishing industry consists of about 2,700 companies with combined annual revenue of about $25 billion. Major companies include John Wiley & Sons, McGraw-Hill, Pearson, and Scholastic, as well as publishing units of large media companies such as HarperCollins (owned by News Corp); Random House (owned by Bertelsmann); and Simon & Schuster (owned by CBS). The industry is highly concentrated: the top 50 companies generate about 80 percent of revenue.

SIC: 2731

NAICS: 511130

Sample Questions & Answers

How have changes in book readership impacted company revenues?

Book sales in the US declined nearly 5 percent between 2009 and 2010, with adult fiction, mass market paperbacks, and audio books among the hardest-hit segments, according to Nielsen BookScan. Book publishers are facing threats from other sources of...

How are publishers adapting to the rising demand for electronic books?

Rising demand for electronic books that are cheaper to obtain and easier to use presents a new challenge to publishers. The explosion in e-readers such as Amazon's Kindle device indicate solid demand among consumers for new, low-cost content. However,...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Book Publishers Industry Report