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Information Technology Services Industry Report

Overview

The US information technology (IT) services industry includes about 100,000 companies with combined annual revenue of about $290 billion. Major companies include Computer Sciences Corporation (CSC), Unisys, and the technology consulting arms of IBM and Hewlett-Packard. The computer facilities management segment of the industry is highly concentrated: the 50 largest companies generate about 80 percent of revenue. The rest of the industry is concentrated: the 50 largest companies account for about 50 percent of revenue.

SIC: 7376, 7373, 7371, 7379

NAICS: 541511, 541512, 541513, 541519

Sample Questions & Answers

How does the company manage shifts in corporate technology spending?

Because spending for IT services comes mainly from corporation upgrades, much of it can be postponed during economic downturns. A large percentage of annual US capital investment is computer-related, exposing IT spending to economic cycles

How vulnerable is the company to nontraditional competition?

As computer and communication hardware and software become commodity-type products with lower margins, their manufacturers are providing more integration and maintenance services, in competition with traditional IT companies. Often manufacturers,...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Information Technology Services Industry Report

Computer & Office Equipment Wholesalers Industry Report

Overview

The US computer and office equipment distribution industry includes about 18,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $265 billion. Major companies include Ingram Micro, ScanSource, Tech Data, and Westcon Group, as well as divisions of diversified electronics distributors such as Arrow Electronics and Avnet. The industry is concentrated: the top 50 companies account for about 75 percent of revenue.

SIC: 5045, 5044

NAICS: 423420, 423430

Sample Questions & Answers

How are anticipated changes in the US economy expected to impact the company?

Sales of office and computer equipment depend on a growing economy and rising corporate profits. Revenue for computer wholesalers fell by about 20 percent during the recession of the late 2000s. During economic downturns, businesses and consumers can...

How does the company protect itself from falling prices?

The value of computer and office equipment distributor inventories can rapidly decrease. Because of innovation, manufacturers frequently improve products and cut prices. Distributors may have price protection agreements with some suppliers, but try...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Computer & Office Equipment Wholesalers Industry Report

Graphic Design Services Industry Report

Overview

The US graphic design services industry includes about 16,000 companies with combined annual revenue of about $7 billion. No major companies dominate the industry, which is highly fragmented: the 50 largest companies account for less than 15 percent of revenue.

SIC: 7336

NAICS: 541430

Sample Questions & Answers

How dependent is the firm on business from local customers or one industry?

Most graphic design firms are small and rely on the local economy or a specific customer industry. Many clients, in turn, are consumer-oriented companies that depend on personal income to drive sales. In a healthy economy, businesses increase...

What changes has the firm seen in customer use of in-house design staff?

Easy-to-use design software and digital collaborative tools enable client companies to bring graphic design in-house for many projects; consequently, more corporations are adding designers to their marketing staffs. Design firms find themselves...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Graphic Design Services Industry Report

Electronic Equipment Repair Services Industry Report

Overview

The US electronic equipment repair services industry includes about 13,000 establishments (single-location companies or units of multi-location companies) with combined annual revenue of $19 billion. No major companies dominate the industry.

SIC: 7629, 7378, 7622

NAICS: 811212, 811213, 811219, 811211

Sample Questions & Answers

How do fluctuations in new equipment sales affect demand for the repair center's services?

The electronic equipment repair services industry depends highly on manufacturer sales of new equipment to drive demand for warranty, repair, and maintenance work. Swings in production levels affect demand and vary by product category. US production...

How has manufacturers' practice of planned obsolescence impacted demand for the company's services?

Many consumer electronics manufacturers intentionally design and build products with short lifespans. Such planned obsolescence outdates models quickly, so consumers will need or want to buy newer units, boosting manufacturer sales. Cheaply priced or...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Electronic Equipment Repair Services Industry Report

Professional Services Sector Industry Report

Overview

The US professional services industry includes about 770,000 firms with combined annual revenue of more than $1 trillion. Major firms include Booz Allen Hamilton, Computer Sciences Corporation (CSC), Gensler, IBM, Jacobs Engineering Group, Omnicom, PricewaterhouseCoopers, and Skadden, Arps, Slate, Meagher & Flom. The industry is highly fragmented: the 50 largest firms account for less than 20 percent of revenue.

SIC: 8743, 8999, 0781, 0741, 7335, 4731, 5199, 6541, 7221, 7291, 7311, 7312, 7313, 7319, 7331, 8742, 7336, 7361, 7371, 7373, 7376, 7379, 7389, 7819, 8111, 8711, 8712, 8713, 8721, 8731, 8732, 8734, 8741

NAICS: 541940, 541990, 541110, 541120, 541191, 541199, 541211, 541213, 541214, 541219, 541310, 541430, 541490, 541511, 541512, 541513, 541519, 541611, 541612, 541613, 541614, 541618, 541620, 541690, 541711, 541712, 541720, 541810, 541820, 541830, 541840, 541850, 541860, 541870, 541890, 541910, 541921, 541922, 541930, 541320, 541330, 541340, 541350, 541360, 541370, 541380, 541410, 541420

Sample Questions & Answers

How does the firm adapt to lower demand during economic slowdowns?

Many corporate customers cut outside expenses or delay major projects when profits are low. The revenue of many professional firms dropped during the late 2000s recession; particularly hard-hit were advertising, engineering, and IT services firms.

How does the firm mitigate the risk that customers will sue?

Because of the greater involvement of professional firms in the operations of corporate customers, firms face greater risk of blame or liability if their advice proves faulty. Customers are quicker to blame advisers, and regulators are more likely to...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Professional Services Sector Industry Report

Consulting Services Industry Report

Overview

The US consulting services industry includes about 130,000 firms with combined annual revenue of about $165 billion. Major companies include Accenture, Bain, Booz Allen, Deloitte Consulting (an affiliate of Deloitte Touche Tohmatsu), and IBM Global Services. The industry is fragmented: the top 50 companies account for less than 30 percent of total industry revenue.

SIC: 0781, 4731, 7361, 8741, 8742, 8999

NAICS: 541611, 541612, 541613, 541614, 541618, 541690, 541620

Sample Questions & Answers

How are current economic conditions affecting demand and company revenue?

Consulting revenue depends on economic growth, and especially on corporate profits. Consultants are considered an expendable cost (or one that can at least be delayed) when companies face an economic slowdown. During recessions, corporate profits may...

How is the company lowering employee attrition?

Consulting firms depend heavily on the intellectual capital of employees, yet most companies face high levels of voluntary attrition. The typical employee tenure at a major consulting firm is around two years; companies regularly face annual...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Consulting Services Industry Report

Wholesale Sector Industry Report

Overview

The US music production and distribution industry includes about 3,700 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $15 billion. Major companies include Universal Music Group, Sony Music Entertainment, and Warner Music Group. The industry is highly concentrated: the top eight companies account for 80 percent of industry revenue.

SIC: 2731, 7389

NAICS: 512240, 512230, 512220, 512290, 512210

Sample Questions & Answers

How have the studio’s sales been affected by piracy?

Sales of music via legitimate CDs and downloads have been declining for years because of the pervasiveness of illegal copying. In part because the industry was been slow to move into digital music distribution, many consumers found it easier to...

How does the studio get its products in front of the public?

The shift by many consumers from specialty music stores to high-volume discount chains makes gaining shelf space harder for small labels. The demise of music retailers such as Tower Records and Musicland has decreased the number of outlets offering...

To read this full Call Prep Question and others, purchase the full report.

General Report Description

Save valuable research time, increase confidence on sales calls, and get the competitive edge to win more business with Hoover's Industry Report. Proprietary editorial analysis synthesizes hundreds of sources into an easy-to-digest format so that you can quickly understand a client's business challenges. Insight into critical business issues, industry trends and opportunities, and financial benchmarks is an integral part of each report.

Sections Included in Report

Industry Overview
Quarterly Industry Update
Business Challenges
Trends and Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Website and Media Links
Glossary of Acronyms

Industry Report Highlights:

Recent Developments
Stay up to date on crucial industry news that may affect your strategy.
Trends & Opportunies
Identify avenues for expansion and get prospects thinking about growth opportunities that justify investing in your product.
Call Preparation Questions
Gain instant rappart with prospects during youir sales calls using done-for-you call prearation questions.
Industry Forecast
Identify growth and integrate projections in your own business planing.

Business Challenges
Engage your prospects with solution selling that makes their life easier by first understanding their pain points.
Executive Insight
Identify the correct decision maker and tailor your presentation to his or her needs, and maximize the effectiveness of your pitch.
Financial Information
Increase your credibility and support your presentations by adding verifiable industry metrics.
Web Links & Acronyms
Speak the Prospect's language by demonstrating an understanding of industry trade associations and jargon.

Wholesale Sector Industry Report