Nordstrom Company Description
Service with a smile is a part of Nordstrom's corporate culture. One of the nation's largest upscale apparel and shoe retailers, Nordstrom sells clothes, shoes, and accessories through about 110 Nordstrom stores and about 60 outlet stores (Nordstrom Rack) in more than 25 states. It also operates a pair of "Last Chance" clearance stores, two Jeffrey luxury boutiques, and sells goods online and through catalogs. The retailer has sold its Façonnable boutiques. With its easy-return policy and touches such as thank-you notes from employees, Nordstrom has earned a reputation for top-notch customer service. Members of the Nordstrom family, who own more than 15% of the company's stock, closely supervise the chain.
View the Comprehensive Company Description for Nordstrom
The Company Description provides a historical perspective of Nordstrom's organization from inception to current status.
Produced by Hoover's in-house editorial team, the Company Description tracks ownership transitions, company progress via mergers and acquisitions, major growth milestones, and strategic initiatives, to provide a holistic view of Nordstrom's evolution in the marketplace.
