Hoover's Directories > Industry Overviews > Customer Relationship Management, Marketing & Sales Software
Customer Relationship Management, Marketing & Sales Software
Industry Description
Companies in this industry design, develop, market, and support software for monitoring, managing, and analyzing customer interactions and relationships across marketing, sales, and support channels. Customer relationship management (CRM) software is produced by best-of-breed providers that specialize in CRM software as well as by broader ERP software providers that include CRM functionality in their software suites.
SIC: 7372
NAICS: 511210
NAICS: 511210
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Sheep and Goat Farming, Ferroalloy Ores, Except Vanadium, Advertising & Marketing Services, Market Research & Polling Services, Sales Promotion Services, Billing & Service Provisioning Software, Enterprise Resource Planning SoftwareTo get access to the full industry record, register now.
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Top 5 Companies
| Company | Sales | Location |
|---|---|---|
| salesforce.com, inc. | 2,266.54M | San Francisco, CA |
| NICE Systems Ltd. | 793.83M | Ra'Anana, Israel |
| Verint Systems Inc. | 782.65M | Melville, NY |
| Aspect Software, Inc. | 515.60M | Chelmsford, MA |
| Genesys Telecommunications Laboratories Inc. | 500.00M | Daly City, CA |
There are 114 companies in this industry. To view all of them, register now.