Used Merchandise Stores Industry Overview

Excerpt from Used Merchandise Stores Report

Companies in this industry sell used merchandise such as clothing, antiques, furniture, books, and jewelry. Major companies include Goodwill, The Salvation Army, Savers, and Winmark.

Competitive Landscape

Demographics, consumer income, and consumer tastes drive demand. The profitability of individual companies depends on efficient procurement and effective merchandising. Large companies have advantages in marketing and finance. Small companies can compete effectively by offering specialty products, serving a local market, or providing superior customer service. The industry is highly fragmented: the 50 largest companies account for about 25 percent of sales.

Products, Operations & Technology

Major products include used clothing (about 25 percent of sales); antiques (13 percent); used furniture and collectibles (10 percent each); and used books and jewelry (7 percent each). Pawn shops generate revenue from short-term loans and may also offer check-cashing services.