Express Delivery Industry
Insights from D&B Hoovers

Industry Overview

Description

Companies in this industry provide express delivery and pickup of parcels. Major companies include US-based United Parcel Service (UPS) and Federal Express (FedEx), as well as Aramex (United Arab Emirates), DHL (Germany), and Yamato (Japan).

Competitive Landscape

Demand is driven by business transactions and online consumer spending. The profitability of individual companies depends on price, reliability, quality, and services. Large companies compete by offering a wide range of services. Small companies compete through specialized customer service. The industry is divided into two segments: large networked couriers capable of nationwide and international delivery, and smaller local services that transport packages within a metropolitan area. The courier segment of the US industry is highly concentrated and accounts for most of the industry's revenue; United Parcel Service (UPS) and Federal Express (FedEx) dominate the market. The local segment, which is much smaller, is fragmented.

Products, Operations & Technology

The express delivery industry primarily transports parcels that are small enough to be handled by a single delivery person without the need for special equipment; this differentiates the segment from the freight shipping industry, which handles high volumes of large cargo and requires heavy, specialized equipment. Express delivery and pickup of parcels may be local, intercity, or international depending on the company's capabilities. The largest companies in the industry, which operate extensive networks that allow door-to-door service, are called integrators.

Geographic Segmentation

See where the Express Delivery Services industry is concentrated geographically and research companies by financials and key corporate data.

Try D&B Hoovers for Free

See how easy it is to find qualified sales leads that align to your target markets and be better prepared to engage with decision makers so you can win their business every time with the new D&B Hoovers.Get a Free Trial
Start Live ChatChat

*Required Fields

FREE Alerts to Changes in Your D&B® Credit Scores!* Sign Up. Get CreditSignal® for FREE!*
Try D&B Credit FREE for 30 Days! Get Started. Try D&B Credit FREE for 30 Days