Business Services Sector Report Summary

SIC Codes: 0782 1731 1799 4212 4581 4724 4725 4729 4953 4959 7217 7322 7323 7334 7338 7359 7363 7381 7389 7699 8741 8744 9223
NAICS Codes: 323111 561110 561210 561311 561312 561320 561330 561410 561421 561422 561431 561439 561440 561450 561491 561492 561499 561510 561520 561591 561599 561611 561612 561613 561621 561622 561710 561720 561730 561740 561790 561910 561920 561990 562111 562112 562119 562211 562212 562213 562219 562910 562920 562991 562998 922140

Chapters Include

  • Industry Overview
  • Quarterly Industry Update
  • Business Challenges
  • Trends and Opportunities
  • Call Preparation Questions
  • Financial Information
  • Industry Forecast
  • Website and Media Links
  • Glossary of Acronyms

Business Services Sector Industry Overview

Excerpt from Business Services Sector Report

Companies in the sector provide support services to businesses, such as office administration, hiring and placing of personnel, security services, travel arrangement, cleaning, and waste disposal. Major companies include Allegis Group, Automatic Data Processing, ManpowerGroup, and Waste Management (all based in the US), along with Adecco (Switzerland); Randstad (the Netherlands), Thomas Cook (the UK), and TUI (Germany).

Competitive Landscape

Providers of business support services may face competition from customers or potential customers, as these services in many cases can be undertaken in-house. Most segments of the industry feature low barriers to entry, as little capital investment is required to start businesses such as landscaping, pest control, or staffing firms. The low barrier can result in intense competition among small companies, which not only compete with each other, but also with much larger, established companies with more resources.

Products, Operations & Technology

Major services provided include employment services (about 40% of US sector revenue); services to buildings and dwellings, including landscaping, pest control, and janitorial services (about 15%); and waste management and environmental remediation services (about 10%). Other revenue sources include travel arrangement, investigations and security, and office administrative services.

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