• OUR DATA
  • BUY REPORTS & LISTS
  • OUR BLOG
 
 

Business Services Sector Report Summary

SIC Codes: 0782 1731 1799 4212 4581 4724 4725 4729 4953 4959 7217 7322 7323 7334 7338 7359 7363 7381 7389 7699 8741 8744 9223
NAICS Codes: 323111 561110 561210 561311 561312 561320 561330 561410 561421 561422 561431 561439 561440 561450 561491 561492 561499 561510 561520 561591 561599 561611 561612 561613 561621 561622 561710 561720 561730 561740 561790 561910 561920 561990 562111 562112 562119 562211 562212 562213 562219 562910 562920 562991 562998 922140

Chapters Include

  • Industry Overview
  • Quarterly Industry Update
  • Business Challenges
  • Trends and Opportunities
  • Call Preparation Questions
  • Financial Information
  • Industry Forecast
  • Website and Media Links
  • Glossary of Acronyms
 

Business Services Sector Industry Overview

Excerpt from Business Services Sector Report

Companies in the sector provide support services to businesses, such as office administration, hiring and placing of personnel, security services, cleaning, and waste disposal. Major companies include Automatic Data Processing, Carlson Wagonlit, Manpower, and Waste Management (all based in the US), along with Adecco (Switzerland); G4S and TUI Travel (UK); and Randstad (the Netherlands).

Competitive Landscape

Demand ultimately depends on the level of business spending, which is determined by the health of the overall economy. The profitability of individual companies depends on efficient operations and effective marketing. Large companies often enjoy economies of scale and can compete for large, national accounts. Small companies can compete by offering highly specialized services, or through superior customer service. The US business services sector is highly fragmented: the 50 largest companies account for less than 25 percent of sector revenue.

Products, Operations & Technology

Major services provided include employment services (about 35 percent of US sector revenue); services to buildings and dwellings, including landscaping, pest control, and janitorial services (15 percent); and waste management and environmental remediation services (12 percent). Travel arrangement, and investigations and security services together account for another 12 percent. Other revenue sources include office administrative services and other business support services.

Buy Now