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Automotive Repair & Maintenance Services Report Summary

SIC Codes: 7532 7533 7534 7536 7537 7538 7549 7539 7542
NAICS Codes: 811192 811191 811198 811122 811121 811118 811113 811112 811111

Chapters Include

  • Industry Overview
  • Quarterly Industry Update
  • Business Challenges
  • Trends and Opportunities
  • Call Preparation Questions
  • Financial Information
  • Industry Forecast
  • Website and Media Links
  • Glossary of Acronyms
 

Automotive Repair & Maintenance Services Industry Overview

Excerpt from Automotive Repair & Maintenance Services Report

Companies in this industry provide repair and maintenance services for passenger cars and light trucks. Major companies include Bridgestone, Jiffy Lube, Meineke (a division of Driven Brands), Midas, Monro Muffler Brake, and Safelite Group.

Competitive Landscape

Demand depends on car usage and the number of cars on the road. The profitability of individual companies depends on convenient location and good marketing. Large companies can maximize use of expensive diagnostic equipment and have advantages in purchasing, distribution, and marketing. Small companies can compete effectively by providing superior customer service or offering specialized services. The industry is highly fragmented: the 50 largest companies generate less than 10 percent of revenue.

Products, Operations & Technology

Major services include mechanical repair (about 50 percent of industry revenue), collision repair (30 percent) car washes (10 percent), and oil change and lube (10 percent). Mechanical jobs are classified as repairs to undercar systems (mufflers and exhausts, transmissions, brakes, and shock absorbers) or underhood systems (engines, electrical systems, radiators). Body work includes exterior and interior repair and glass replacement. Companies may also sell parts for do-it-yourselfers (DIY).

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