Industry Overview:
Hotel and Motel - Lodging
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Call Preparation Questions
How does the company handle cyclical business and leisure travel?
With the possible exception of the luxury segment, the hotel industry is sensitive to the health of the national economy, which affects the number and frequency of business and tourist travelers, the major customer segments.
How does the company attract and retain employees?
With a turnover rate of around 60 percent for low-level employees, employee attraction and retention is a top issue for the hospitality industry.
