Genesys Telecommunications Laboratories Inc.
Daly City, CA 94014 (Map) Phone: 650-466-1100
Fax: 650-466-1260
Toll Free: 888-436-3797
http://www.genesyslab.com
Overview
The beginning of a beautiful customer relationship could be software to integrate your communications systems. Genesys Telecommunications Laboratories, a subsidiary of French telecom equipment giant Alcatel-Lucent, makes computer telephony integration software that brings together phones, computers, databases, and the Internet for customer contact centers and other call centers. Its software platforms identify callers, route calls and e-mail, and report caller statistics. Companies also use its voice portal system to offer self-service resources over the phone.
Sample OverviewKey Numbers from Hoover's UK
Key financials for Genesys Telecommunications Laboratories Inc.
| Company Type | Subsidiary of Alcatel-Lucent |
|---|---|
| Fiscal Year-End | December |
| Sales (mil.) | £41.4 (est.) |
| Employees | 1,100 |
Key People from Hoover's UK
Key people and executives for Genesys Telecommunications Laboratories Inc.
| President and CEO | Paul Segre (Subscribers see complete biographies -- view sample)
Connect to this executive |
|---|---|
| Head Marketing and Business Development | Nicolas de Kouchkovsky Connect to this executive |
| Public Relations Contact, Genesys Canada | Debbie Tremblay Connect to this executive |
Top Competitors from Hoover's UK
Top competitors of Genesys Telecommunications Laboratories Inc.
There are 19 competitors for Genesys Telecommunications; see more.Significant Developments
View company events at Genesys Telecommunications Laboratories Inc. such as IPOs, bankruptcies, or executive changes
| Event | Details |
|---|---|
| Top Executive Change | Subscribers get full details -- view a sample |
