Convergys Corporation (NYSE: CVG)
Cincinnati, OH 45202 (Map) Phone: 513-723-7000
Fax: 513-421-8624
Toll Free: 888-284-9900
http://www.convergys.com
Overview
Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR unit to NorthgateArinso in mid-2010. Convergys was formed as a division of Cincinnati Bell and spun off in 1998.
Sample OverviewKey Numbers from Hoover's UK
Key financials for Convergys Corporation (NYSE: CVG)
| Company Type | Public (NYSE: CVG) |
|---|---|
| Fiscal Year-End | December |
| 2010 Sales (mil.) | £1,424.3 |
| 1-Year Sales Growth | (22.1%) |
| 2010 Net Income (mil.) | (£34.4) |
| 2010 Employees | 70,000 |
| 1-Year Employee Growth | 16.7% |
Key People from Hoover's UK
Key people and executives for Convergys Corporation (NYSE: CVG)
| Chairman | Philip A. Odeen (Subscribers see complete biographies -- view sample)
|
|---|---|
| President, CEO, and Director | Jeffrey H. (Jeff) Fox |
| CFO | Earl C. Shanks |
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