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Dougherty, joined Cincinnati Bell's MATRIXX Marketing subsidiary in 1990, and in 1995 became its President and CEO. He was appointed President of Convergys' Customer Management business when Convergys was formed in 1998. During his career at Convergys, he has had responsibility for each of the company's businesses. He was appointed President and COO of Convergys in September 2005, and became a member of the Board of Directors in August 2006....
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