vCustomer Corporation · Kirkland, WA United States
Company Description
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This link will open in a new window vCustomer provides outsourced customer contact and back office processing services though offices and call centers located in India, the Philippines, and the US. The company's services include technical support, customer care, and back-office business processing. vCustomer also offers its services via email, chat, live agents, and other self-service options. Conducting millions of transactions per month, the company represents Fortune 1000 companies, primarily in consumer technology, retail, travel, and communications industries. vCustomer was founded in 1999 by president and CEO Sanjay Kumar. To read the full description, subscribe now.
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Key vCustomer Corporation Financials
| Company Type | Private Single Location |
| Fiscal Year-End | March |
| Employees | 3,500 |
vCustomer Corporation Executives
5 executives listed for vCustomer Corporation's Kirkland, WA location.
| Title | Name & Bio | Contact |
| CEO | Sanjay Kumar | Network |
| VP Global Operations | Lori Inuzuka | Network |
| VP Finance | Luis Mata | Network |
Competition
Competitive Landscape for vCustomer Corporation
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top vCustomer Corporation Competitors
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