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inContact, Inc. · Midvale, UT United States ·(NASDAQ (CM): SAAS)

Company Description

7730 S. Union Park Ave. Ste. 500
Midvale, UT
84047
United States (Map)
Phone: 801-320-3200
Fax: 801-320-3330
    View inContact, Inc. Locations On A US MapThis link will open in a new window

    inContact is breaking with its telecom tradition. Formerly called UCN, the company has long operated as a reseller of traditional phone services -- including long-distance, dedicated data transmission, and calling cards -- through agreements with such providers as Qwest, Global Crossing, Level 3, and Verizon. Utilizing the software-as-a-service (SaaS) model, it also offers voice and call center management services over a nationwide voice-over-Internet Protocol (VoIP) network. Its inContact software includes interactive voice response, reporting and monitoring, and call routing capabilities. inContact's traditional telecom business accounted for 75% of its sales in 2008. To read the full description, subscribe now.

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    Key inContact, Inc. Financials

    Company TypePublic - NASDAQ (CM): SAAS

    Headquarters
    Fiscal Year-EndDecember
    2008 Sales (mil.)$79.6
    2008 Employees299

    inContact, Inc. Executives

    19 executives listed for inContact, Inc.'s Midvale, UT location.
    TitleName & BioContact
    ChairmanTheodore SternNetwork
    President, CEO, and DirectorPaul JarmanNetwork
    EVP and COOScott WelchNetwork

    Competition

    Competitive Landscape for inContact, Inc.
    Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.
    Top inContact, Inc. Competitors
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