eGain Communications Corporation · Sunnyvale, CA United States
(OTC: EGAN)
| 1252 Borregas Ave. | Phone: 408-636-4500 |
| Sunnyvale, CA | Fax: 408-636-4400 |
| 94089 | |
| United States |
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Company Description
This company would like those looking for eBusiness help to look to it, eGain and eGain. eGain Communications offers call center software that integrates online and telephone communications with other data sources. The company's software suite includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents with customer information. Its products are offered as both cloud-based, Software-as-a-Service (SaaS) and as installed, in-house applications. In addition, eGain provides such services as consulting, hosting, maintenance, implementation, and support. Its customers have included AT&T, Cox Newspapers, and Hewlett-Packard.

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