USAA · San Antonio, TX United States
Company Description
Phone: 210-498-2211
Toll Free: 800-531-8000
Rankings
- #207 in FORTUNE 500
View USAA Locations On A US Map
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This link will open in a new window USAA has a decidedly military bearing. The mutual insurance company serves 7.2 million member customers, primarily military personnel, military retirees, and their families. Its products and services include property/casualty and life insurance, banking, discount brokerage, and investment management. USAA relies largely on technology and direct marketing to sell its products, reaching clients via the telephone and Internet. The company's USAA Alliance Services unit provides discount shopping (floral, jewelry, and home and auto safety items), and travel and delivery services to its members. To read the full description, subscribe now.
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Key USAA Financials
| Company Type | Private - Mutual Company Headquarters |
| Fiscal Year-End | December |
| 2008 Sales (mil.) | $12,912.0 |
| 2008 Employees | 21,900 |
USAA Executives
28 executives listed for USAA's San Antonio, TX location.
| Title | Name & Bio | Contact |
| Chairman | John Moellering | Network |
| President and CEO | Josue Robles | Network |
| CFO | Kristi Matus | Network |
Competition
Competitive Landscape for USAA
Demand is related to consumer income and commercial business activity. When the economy grows, so does the demand for personal and business insurance. When the economy contracts, as it did in the late 2000s, demand for insurance falls. The profitability of individual agencies depends on effective marketing, client referrals, and customer service. Large agencies have advantages in name recognition, connections with more insurers, and the ability to craft more complex insurance packages. Although small agencies formerly competed by specializing in a specific product line, they are increasingly diversifying to build business. Average annual revenue per employee is around $200,000. To read the full description, subscribe now.Top USAA Competitors
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