Sitel Corporation · Nashville, TN United States
Company Description
Phone: 615-301-7100
Fax: 615-301-7150
View Sitel Corporation Locations On A US Map
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This link will open in a new window When businesses need a little help in taking care of their customers, teleservices company Sitel (formerly ClientLogic) wants to be there. The company is a leading provider of business process outsourcing (BPO) services related to customer care. Its offerings include customer acquisition, back-office processing, collections, and technical support. It operates from more than 155 facilities in about 30 countries around the world. The former ClientLogic expanded significantly in 2007 when it acquired larger rival SITEL ; the combined company then changed its name to Sitel. Canadian investment company Onex owns a controlling stake in Sitel. To read the full description, subscribe now.
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Key Sitel Corporation Financials
| Company Type | Private Headquarters |
| Fiscal Year-End | December |
| 2007 Sales (mil.) | $1,700.0 |
| 2007 Employees | 66,000 |
Sitel Corporation Executives
22 executives listed for Sitel Corporation's Nashville, TN location.
| Title | Name & Bio | Contact |
| Chairman | Seth Mersky | Network |
| President and CEO | David Garner | Network |
| Global COO | Bert Quintana | Network |
Competition
Competitive Landscape for Sitel Corporation
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top Sitel Corporation Competitors
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