RightNow Technologies, Inc. · Bozeman, MT United States
(NASDAQ: RNOW)
| 136 Enterprise Blvd. | Phone: 406-522-4200 |
| Bozeman, MT | Fax: 406-522-4227 |
| 59718 | |
| United States | 
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Company Description
RightNow Technologies can get answers quickly for and about your customers. The company provides customer relationship management (CRM) software used to manage customer service across multiple communications channels, including interactive voice, e-mail, chat, phone, and social media interactions. Its software includes a knowledge base designed to ensure more accurate interactions with customers; it handles service, call center agent desktop, sales, and marketing functions. RightNow also offers implementation, training, expert seminars, and best practices consulting services. Customers in North America make up more than two-thirds of sales. In 2011 Oracle agreed to buy RightNow for about $1.5 billion.
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