NCO Group, Inc. · Horsham, PA United States
Company Description
View NCO Group, Inc. Locations On A US Map
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This link will open in a new window NCO does BPO, ARM, and CRM. The NCO Group specializes in business process outsourcing (BPO), accounts-receivable management (ARM), and customer relationship management (CRM) -- aiming to streamline the financial, operational, and customer service end of client businesses. NCO serves clients worldwide in such industries as financial services, healthcare, technology, transportation, logistics, telecommunications, utilities, government, and education. The company has more than 100 offices, primarily in the US, but also in Antigua, Australia, Barbados, Canada, India, Panama, the Philippines, Puerto Rico, and the UK. The company has made more than 20 acquisitions since 1994. To read the full description, subscribe now.
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Key NCO Group, Inc. Financials
| Company Type | Private Headquarters |
| Fiscal Year-End | December |
| 2007 Sales (mil.) | $1,290.0 |
| 2007 Employees | 29,000 |
NCO Group, Inc. Executives
8 executives listed for NCO Group, Inc.'s Horsham, PA location.
| Title | Name & Bio | Contact |
| Chairman, President, and CEO | Michael Barrist | Network |
| COO Global Services | Steven Leckerman | Network |
| EVP and CFO | John Schwab | Network |
Competition
Competitive Landscape for NCO Group, Inc.
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top NCO Group, Inc. Competitors
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