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KANA Software, Inc. · Sunnyvale, CA United States

840 W. California Ave,
Ste. 100
Phone: 650-614-8300
SunnyvaleCAFax: 408-736-7613
94086
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KANA Software, Inc. Rankings

Company Description

KANA Software knows that a good customer experience can be just a click away. The company's customer relationship management (CRM) software is used by call centers and businesses with e-commerce websites. Its capabilities include customer service interaction through live chat, e-mail, phone, and customer self-service portals. It also offers applications used to assist agents in their conversations with customers. KANA serves companies in the communications, financial services, retail, health care, and technology industries, as well as government clients in such cities as Boston, Brisbane, San Francisco, Sheffield, Toronto, and Vancouver. The company is owned by Silicon Valley private equity firm Accel-KKR.

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Financials

Company TypePrivateHeadquarters
Fiscal Year-EndDecember
2010 Employees3
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Executives

40 executives listed for KANA Software, Inc.'s Sunnyvale, CA location.

ChairmanMichael FieldsE-mail
CEOMark DuffellE-mail
Chief Administrative Officer and CFOJay JonesE-mail

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