KANA Software, Inc. · Sunnyvale, CA United States
| 840 W. California Ave, Ste. 100 | Phone: 650-614-8300 |
| Sunnyvale, CA | Fax: 408-736-7613 |
| 94086 | |
| United States | 
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KANA Software, Inc. Rankings
Company Description
KANA Software knows that a good customer experience can be just a click away. The company's customer relationship management (CRM) software is used by call centers and businesses with e-commerce websites. Its capabilities include customer service interaction through live chat, e-mail, phone, and customer self-service portals. It also offers applications used to assist agents in their conversations with customers. KANA serves companies in the communications, financial services, retail, health care, and technology industries, as well as government clients in such cities as Boston, Brisbane, San Francisco, Sheffield, Toronto, and Vancouver. The company is owned by Silicon Valley private equity firm Accel-KKR.
KANA Software, Inc. Reports
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Financials
| Company Type | PrivateHeadquarters |
|---|---|
| Fiscal Year-End | December |
| 2010 Employees | 3 |
Executives
40 executives listed for KANA Software, Inc.'s Sunnyvale, CA location.
| Chairman | Michael Fields | |
|---|---|---|
| CEO | Mark Duffell | |
| Chief Administrative Officer and CFO | Jay Jones |