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Citizens Financial Group · Providence, RI United States

Company Description

1 Citizens Plaza
Providence, RI
02903
United States (Map)
Phone: 401-456-7000
Fax: 401-456-7819
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    One of the largest foreign-owned banks in the country, Citizens Financial Group is the US banking arm of Royal Bank of Scotland (RBS). The parent of Citizens Bank and Charter One Bank has more than 1,600 branches -- about a third of them in supermarkets -- in the Northeast (Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont) and the Midwest (Illinois, Michigan, Ohio); the company expanded into the latter region by buying superregional bank Charter One in 2004. It operates in five business groups: commercial markets, commercial finance, commercial real estate finance, consumer and business banking, and global transaction services.

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    Key Citizens Financial Group Financials

    Company TypeSubsidiary

    Headquarters
    Fiscal Year-EndDecember
    2008 Sales (mil.)$9,714.0
    Employees23,179

    Citizens Financial Group Executives

    69 executives listed for Citizens Financial Group's Providence, RI location.
    TitleName & BioContact
    Chairman and CEO, Citizens Financial Group and RBS AmericasEllen AlemanyNetwork
    Group EVP and COO, RiskThomas MetzgerNetwork
    CFO, Citizens Financial Group and RBS AmericasJohn FawcettNetwork

    Competition

    Competitive Landscape for Citizens Financial Group
    Demand for banking services is closely tied to economic activity and the level of interest rates. The profitability of individual banks depends on marketing skills, efficient operations, and good risk management. Large economies of scale exist in some segments of the industry, which has encouraged industry consolidation. Smaller banks can compete successfully in segments where customer service or knowledge of the local market is more important. The industry is capital-intensive and highly automated: annual revenue per employee is close to $300,000. Many banks and thrifts aggressively offered adjustable rate and subprime mortgages during the housing boom of the early 2000s only to find themselves saddled with loan defaults and extensive losses when the housing bubble burst. Deep exposure to subprime mortgages and mortgage-backed securities caused bank failures, government takeovers, and involuntary mergers. To read the full description, subscribe now.
    Top Citizens Financial Group Competitors
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