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Americall Group, Inc. · Naperville, IL United States

Company Description

1230 E. Diehl Rd.
Naperville, IL
60540
United States (Map)
Phone: 630-955-9100
Fax: 630-955-9955
Toll Free: 800-688-0078
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    Americall would have no problem fulfilling Blondie's request to "Call Me." The company, a unit of French call-center behemoth Teleperformance, specializes in outbound teleservices for companies in the financial services and insurance industries. Other customers include membership organizations and telecommunications companies. Americall handles functions such as customer acquisition, customer care, product recall and warranty administration, and technical support from about half a dozen facilities in the US and Latin America. The company was founded by CEO George Kestler in 1984 and acquired by Teleperformance in 1998. To read the full description, subscribe now.

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    Key Americall Group, Inc. Financials

    Company TypeSubsidiary

    Headquarters
    Fiscal Year-EndDecember
    Employees10,000

    Americall Group, Inc. Executives

    6 executives listed for Americall Group, Inc.'s Naperville, IL location.
    TitleName & BioContact
    President and CEOGeorge KestlerNetwork
    COO, Operations and Client ServicesBen MartoranoNetwork
    CFOPurita CabanillaNetwork

    Competition

    Competitive Landscape for Americall Group, Inc.
    Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.
    Top Americall Group, Inc. Competitors
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