Alpine Access, Inc. · Denver, CO United States
Company Description
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This link will open in a new window Alpine Access provides outsourced in-bound call services to consumer retail clients, but don't call it a call center. Instead of a centralized call center, the company routs calls and caller information over the Internet to more than 7,500 customer service agents who work from their homes. The company handles sales, customer service, tech support, and help desk calls for its growing list of clients that includes Office Depot , J. Crew , and the Internal Revenue Service . Alpine Access' customers include multichannel catalogs, national mass market retailers, financial services providers, and government agencies. Jim Ball and Steve Rockwood founded the company in 1998. To read the full description, subscribe now.
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Key Alpine Access, Inc. Financials
| Company Type | Private Single Location |
| Fiscal Year-End | December |
| Annual Sales (mil.) | $473.2 |
| Employees | 7,500 |
Alpine Access, Inc. Executives
11 executives listed for Alpine Access, Inc.'s Denver, CO location.
| Title | Name & Bio | Contact |
| President, CEO, and Director | Christopher Carrington | Network |
| COO | Rob Duncan | Network |
| SVP Finance | Beth Capra | Network |
Competition
Competitive Landscape for Alpine Access, Inc.
Demand is driven largely by the construction needs of companies and governments and the desire of industrial customers to improve the efficiency of operations. Profitability depends on the ability to accurately predict costs for a project. Small firms, which can effectively compete with larger ones by having expertise in a particular field, are often hired as consultants on larger projects if they have special expertise. Large firms are advantaged in designing and managing large projects. Average revenue per employee is about $200,000 for large firms, $115,000 for small ones. To read the full description, subscribe now.Top Alpine Access, Inc. Competitors
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