Alorica Inc. · Chino, CA United States
| 14726 Ramona Ave., 3rd Fl. | Phone: 909-606-3600 |
| Chino, CA | Fax: 909-606-7708 |
| 91710 | |
| United States | 
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Alorica is here to remedy your front- and back-office ailments. The company provides outsourced customer service operations through about 35 call centers located in the US, India, Central America, and the Philippines. Its contact center services include technical support, customer service, help desk, billing, and sales (inbound and outbound). The company also offers fulfillment and service logistics, including returns management, warranty support management, and field service dispatch. Alorica offers proprietary customer relationship management software, Helix by Alorica, that bridges the gap between call center agents and warehouse personnel. Alorica was founded in 1999 by Andy Lee.
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Financials
| Company Type | PrivateHeadquarters |
|---|---|
| Fiscal Year-End | December |
| Employees | 7,500 |