NEXIDIA INC. Company Profile
When a company records your call for quality assurance, Nexidia might provide the technology that analyzes how well you were helped. The company makes an audio and video search engine technology that can analyze, monitor, search, and archive audio-video content. Its customers include government agencies; media service providers; call centers; financial institutions; and pharmaceutical, telecommunications, and insurance companies. Nexidia's technology was originally developed at Georgia Tech. The company expanded its services portfolio by adding management consulting, offering advice on best practices in call centers. The business started in 2000.
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