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TeleTech Holdings, Inc. Company Profile
Telephone technique is only the beginning for TeleTech Holdings. A leading global call center operator (behind rival Convergys), TeleTech provides a wide range of business process outsourcing (BPO) services in four areas: customer management, direct sales, human capital, and professional services. The company serves around 150 global clients and maintains a network of some 60 facilities in 17 countries around the world. Customers, mainly major global enterprises, come from sectors such as automotive, communications, financial services, government, health care, retail, technology and travel and leisure. TeleTech also offers management consulting services. Founder and CEO Kenneth Tuchman owns 57% of the firm.
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