201 E 4th St
Cincinnati, OH, 45202 United States
(513) 723-7000 †
#744 in FORTUNE 1000 (June 2016)
Russell 2000 (June 2015)
Convergys is conversant in the languages of customer satisfaction. The company provides business services designed to maximize customer service, acquisition, and retention. Convergys' call center agents handle customer service interactions such as account service, billing inquiries, and technical support. The company targets customers in industries such as communications, financial services, technology, retail, healthcare, and government. All total it has about 70 customer contact centers. Convergys was formed as a division of
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