APAC Customer Services Inc. (NASDAQ (GM): APAC)
Bannockburn, IL 60015 (Map) Phone: 847-374-4980
Toll Free: 800-688-7687
http://www.apaccustomerservices.com
Overview
The telephone isn't the instrument of choice for APAC Customer Services anymore. The company, formerly APAC TeleServices, provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 13 customer interaction centers (they aren't just call centers anymore) in the US and the Philippines. APAC's customer management services include customer retention, help-line information, direct mail response, and order entry services. Clients include companies in the parcel delivery, pharmaceutical, telecommunications, retail, and financial services industries.
Sample Overview & HistoryKey Numbers from Hoover's UK
Key financials for APAC Customer Services Inc. (NASDAQ (GM): APAC)
| Company Type | Public (NASDAQ (GM): APAC) |
|---|---|
| Fiscal Year-End | December |
| 2008 Sales (mil.) | £171.8 |
| 1-Year Sales Growth | 10.7% |
| 2008 Net Income (mil.) | £2.1 |
| 1-Year Net Income Growth | (40.7%) |
| 2008 Employees | 10,500 |
| 1-Year Employee Growth | 10.5% |
Key People from Hoover's UK
Key people and executives for APAC Customer Services Inc. (NASDAQ (GM): APAC)
| Chairman | Theodore G. (Ted) Schwartz (Subscribers see complete biographies -- view sample)
Connect to this executive |
|---|---|
| President, CEO, and Director | Michael P. (Mike) Marrow Connect to this executive |
| SVP Operations | Arthur (Art) Di Bari Connect to this executive |
Top Competitors from Hoover's UK
Top competitors of APAC Customer Services Inc. (NASDAQ (GM): APAC)
There are 10 competitors for APAC Customer Services; see more.Significant Developments
View company events at APAC Customer Services Inc. (NASDAQ (GM): APAC) such as IPOs, bankruptcies, or executive changes
| Event | Details |
|---|---|
| Address Change | Subscribers get full details -- view a sample |
| Top Executive Change | |
| Top Executive Change |
