Alorica Inc.
Chino, CA 91710 (Map) Phone: 909-606-3600
Fax: 909-606-7708
http://www.alorica.com
Overview
Alorica is here to remedy your front- and back-office ailments. The company provides outsourced customer service operations through about 15 call centers located in the US and the Philippines. Alorica's contact center services include technical support, customer service, help desk, billing, and sales (inbound and outbound). The company also offers fulfillment and service logistics, including returns management, warranty support management, and field service dispatch. Alorica offers proprietary customer relationship management software, Helix by Alorica, that bridges the gap between call center agents and warehouse personnel. Clients have included USRobotics, Bose, and eMachines. Alorica was founded in 1999.
Sample OverviewKey Numbers from Hoover's UK
Key financials for Alorica Inc.
| Company Type | Private |
|---|---|
| Fiscal Year-End | December |
| Sales (mil.) | £172.6 |
| Employees | 8,000 |
Key People from Hoover's UK
Key people and executives for Alorica Inc.
| CEO | Andy Lee (Subscribers see complete biographies -- view sample)
Connect to this executive |
|---|---|
| President | Y.C. Liu Connect to this executive |
| CFO | Jack Pollock Connect to this executive |
Top Competitors from Hoover's UK
Top competitors of Alorica Inc.
There are 6 competitors for Alorica; see more.
