Aegis Communications Group, Inc.

8201 Ridgepoint Dr.
Irving, TX 75063 (Map)
Phone: 972-830-1879
Fax: 972-868-0220
Toll Free: 800-332-0266
http://www.aegiscomgroup.com

Overview

This is not a pre-recorded message. Aegis Communications Group (which does business as Aegis BPO) provides outsourced telemarketing and customer care services through more than 30 facilities in the US and India. The company handles both inbound and outbound calling services, order provisioning, and multilingual communications programs. In addition to teleservices, Aegis offers online customer services such as e-mail responses, real-time chat, and data collection. Major clients have included AT&T, American Express, Qwest Communications, and Western Union. India-based investment firm Essar Group owns Aegis, which expanded in late 2008 when it acquired rival customer service provider PeopleSupport.

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Key Numbers from Hoover's UK

Key financials for Aegis Communications Group, Inc.

Company Type Subsidiary of Essar Group
Fiscal Year-End December
Sales (mil.) £77.3
Employees 3,700
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Key People from Hoover's UK

Key people and executives for Aegis Communications Group, Inc.

Managing Director and CEO Aparup Sengupta
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CTO Rahul Kamalakar
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Chief Marketing Officer and Head of Sales Sandip Sen
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Top competitors of Aegis Communications Group, Inc.

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Industry Information from Hoover's UK

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Subsidiaries/Affiliates Covered By Hoover's UK

Subsidiaries/affiliates of Aegis Communications Group, Inc.

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